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MEMBERSHIPS AND AFFILIATIONS: 

• Better Business Bureau

• Towson Chamber of Commerce

• Baltimore Country Provider Council

• Coalition of Geriatric Services (COGS)

• Geriatric Assistance and Information Network (G.A.I.N.)

License No: NR080805 (NON-EXPIRING since July 2018)

Licensed and regulated by the state of Maryland Department of Health- Office of Healthcare Quality (OHCQ)


HEROES WORK HERE! 💙

TESTIMONIALS

What people are saying about us:



Testimonial #1: 


Dear Michelle, 

       

     Thank you so much for your support during this difficult journey. The ladies were all exceptional and so compassionate. If there's anything I can do for you, please call me.


- Chris S. 


Testimonial #2:


Dear Michelle,

        

      It has truly been a pleasure to work with you. I was so impressed by your prompt response and attention to my families needs. You always conveyed how important it was to you that we were happy with your services. It was comforting to know how much you cared.

        

      Julia was a blessing to me and my mother. She not only arrived promptly, but came in cheerful and often singing to my mother. She brought a smile to our faces. Julia was very detailed oriented and conscientious when attending to my mother, and she made sure everything was just the way my mother wanted. She also shared a spiritual bond with my mother that brought her great comfort. 


      We were blessed that you and Julia came into our lives. Thank you! 


- Lisa K.


Testimonial #3: 


My Sweet Michelle,


      Mom once told me about the time when you came over in the middle of the night to help her because she had fallen and she didn't want any of us to worry since we live out of town. Due to the distance, it was especially important to my family and I that mom have dependable care, but also a caregiver who genuinely cares. When you got mom's call that night we were in the process of changing agencies because her current caregiver (with that agency) was less than satisfactory. We later found out she quit that evening and left mom alone without notifying us- which caused mom to end up on the floor. Mom said the caregiver got mad and stormed out after mom said something to her because she was on the phone when mom was shouting for help, but the caregiver ignored her. That’s when mom fell! Mom should have called 911, but she didn’t want to worry us. I'm just glad mom had the courage to stand up for herself, but it's sad what she went through. 

      

      When you came to mom's rescue we were just getting started with the paperwork to start services with your company, but we weren't officially signed up with Hearts of Ireland just yet. As my family and I came to know you, we understood this was a normal thing for you... to come to peoples aid. You have such a generous and kind heart. I can't say this special treatment and kindness was expected, but it was certainly appreciated. 

      

       As you know, mom has taken great pride in her autonomy all of these years, so I appreciate your tact and kindness and honoring her privacy.

      

       Our family will never forget you, Michelle. You were truly our saving grace!


- Marjory M. 

Also, check out our stellar 5 star reviews on Care.com, Facebook, Yelp and more!


In an effort to provide quality assurance, we have designated this page for those wishing to provide feedback on services received. If for any reason you feel we are not meeting your expectations, or there is something we can improve upon, feel free to share that with us, too.


We appreciate your business, loyalty and feedback!  

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It’s Our Anniversary

13 Years Strong!

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